The 2013 Governor’s Technology Awards were presented at COVITS (Commonwealth of Virginia IT Symposium) on September 9, 2013.
In the category “IT as Efficiency Driver – Government to Government” the winner was the Virginia Department of Motor Vehicles for the Elevated Review Workflow project. The Impact Makers project team leveraged Kanban to enable DMV to achieve the efficiencies that the award recognized.
DMV’s Elevated Review Workflow project implemented a paperless automated routing solution which improved services to and from federal, state, and local government agencies including the Department of Homeland Security (DHS), Virginia Department of Corrections (DOC), local jails, Federal Bureau of Prisons (BOP), and numerous federal, state, and local law enforcement agencies. The solution also encompasses the inmate pre-release processes for federal, state, and local facilities, and aids Virginia residents applying for identification cards and driver’s licenses. This process images, receives, reviews, authorizes, and archives credential requests submitted by 75 customer service centers, the Remote Re-Entry Team (DMV Connect) and DOC facilities.
In the category “IT as Efficiency Driver – Government to Citizen” the winner was the Virginia Department of Housing and Community Development for the Centralized Application and Management System (CAMS) project. Impact Makers has been supporting the DHCD CAMS project for more than two years.
DHCD developed the Centralized Application & Management System (CAMS) in order to better serve its internal customers and business partners. After thorough Business Process Re-engineering, the agency identified areas where digitizing its workflow would provide opportunities to better monitor and manage the numerous projects in its purview. Through a digital portal and relational data repository the DHCD has created a platform that enables the department to service its customers and stakeholders faster, and with a high quality of service and unparalleled governance of state and federal funds. The system, for the first time, links together the programs and services across all four Divisions within the Agency. Truly innovative by marrying government program administration, monitoring and oversight within a modern IT architecture, CAMS is assisting the DHCD to better fulfill its mission by providing enhanced interfaces and feedback for citizens, customers and stakeholders into the dozens of programs and numerous services.
To learn more about the awards and winners, visit http://www.covits.org/winners.cfm.