UX can teach healthcare about understanding the patient experience

UX is a vital philosophy for many industry-leading companies. Some have entire departments labeled “User Experience,” and others would say it deserves as much of your budget as Marketing. In the health care space, a UX approach can revolutionize the Patient Experience. Part 2 of our 3-part Blog series on “Success in converting consumers to patients” […]

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Data is the key to consumer to patient conversions

Converting consumers to patients is a vital, yet complex process for health providers and doctors. Nurturing those patients into loyal customer relationships is another story. Fortunately, data is here to the rescue. Online search and self-scheduling provides a complete data story of each consumer-to-patient journey that providers and doctors can use to further refine how […]

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Impact Makers: “A Total GameChanger”

In “Collaboration is the New Competition,” a post on the Global Round Table Leadership blog, Jodi Clark writes about Impact Makers’ business model as a total game-changer. She writes about a recent social enterprise event focused on the theme “collaboration is the new competition” with discussions on the evolution of corporate structures to the current trend emerging of various […]

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ImpactNews: Social Enterprise Edition

    Social Enterprise Edition             You Do Not Need to be a Billionaire to Give It All Away, or to Make a Difference By Michael Pirron, Impact Makers’ Founder and CEO The 2015 Giving Tuesday, which followed Cyber Monday, which followed Black Friday, was especially noteworthy because of the […]

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You Do Not Need to be a Billionaire to Give It All Away, or to Make a Difference

By Michael Pirron, Impact Makers’ Founder and CEO The 2015 Giving Tuesday, which followed Cyber Monday, which followed Black Friday, was especially noteworthy because of the commitment Facebook founder Mark Zuckerberg and his wife Pricilla Chan made: pledging to donate 99% of their Facebook shares to charity. The value of that gift, if all the shares […]

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Are you digitally connected and responsive to your customers?

By Brendon Cornwell, Impact Makers’ Digital Practice Lead  We live in a society that is “ON” 24/7 and where we are constantly connected to each other, our devices and the world around us. Our expectations of that connection is greater than ever – we are willing to trade information about our friendships, buying habits, physical […]

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Cybersecurity News & Trends

So much is happening in the world of cybersecurity, and it impacts everyone, from individuals to businesses to communities as well as local, state and federal government. Impact Makers’ Governance, Risk and Compliance (GRC) consulting practice is seeing these significant trends: 1) Encryption is the best option! 2) Risk Assessments are the linchpin! and 3) Information sharing on […]

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Building Assurance through HIPAA and Safeguarding Health Information

8th Annual Safeguarding Health Information: Building Assurance through (HIPAA) Security Conference by the National Institute of Standards and Technology (NIST) and the HHS Office for Civil Rights (OCR), Sept 2-3, 2015 This conference offered sessions exploring security management and technical assurance of electronic health information. Presentations covered a variety of current topics including updates on […]

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Virginia Governor Signs Executive Directive to Strengthen Cybersecurity

Virginia Governor McAuliffe Signs Executive Directive to Strengthen Cybersecurity Protocol (Executive Directive 6), August 31, 2015 A tall order with a sense of urgency, Executive Directive 6 was issued by Governor McAuliffe to strengthen the Commonwealth’s cybersecurity measures in order to protect personal information and sensitive data through the expansion of cyber-related risk management activities. 

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Project Management Transformation in an Agile World

By Ava McClain, Intern and Kevin Smith, Lead Consultant In the early years of information technology, project managers felt compelled to carefully plan out their every move. They delicately prepared each detail of a project and followed their pre-made path to the assignment’s completion. However, as technology evolved and created an age of increasingly rapid […]

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