UX can teach healthcare about understanding the patient experience

UX is a vital philosophy for many industry-leading companies. Some have entire departments labeled “User Experience,” and others would say it deserves as much of your budget as Marketing. In the health care space, a UX approach can revolutionize the Patient Experience. Part 2 of our 3-part Blog series on “Success in converting consumers to patients” […]

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Data is the key to consumer to patient conversions

Converting consumers to patients is a vital, yet complex process for health providers and doctors. Nurturing those patients into loyal customer relationships is another story. Fortunately, data is here to the rescue. Online search and self-scheduling provides a complete data story of each consumer-to-patient journey that providers and doctors can use to further refine how […]

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