Advisory

Man thinking.

26 Apr: How I Found Inspiration in Financial Services Deregulation

Values are proven when demonstrated without a mandate to do so.

You won’t find a financial services institution that does not have a theme of customer, fairness or integrity woven into its core values. The current industry deregulation trend is a powerful opportunity for financial services firms to show and prove their values, and that they exist to benefit a variety of stakeholders, not just shareholders.

managing-risks

24 Apr: Organizational Risk Management Is Not Just About Compliance

Organizational risk management is too often treated as a compliance issue with complex rules that result in a back office tracking of risks that don’t see the light of day.  This presentation contrasts a traditional view of organizational risk management with an alternative view provided in a Harvard Business Review article by Robert S. Kaplan and Anette Mikes.  This categorization of risk allows executives to understand the qualitative distinctions between the types of risks that organizations face.

Hacking OCM Social Media

15 Mar: Transformation Without OCM is Wishful Thinking

What is your reaction when you hear about a hack? Maybe “hacker” elicits thoughts of a sinister group of computer experts in a fortified basement committing acts of espionage and cyberwarfare. Hacking is frequently associated with illegally gaining access to critical personal, organizational, or government information. Oh yes, and of course, dark hoodies. It’s obviously very cold in the basement.

28 Feb: [VIDEO] Why Can’t My Organization Trust Our Own Data?

Data is something everyone uses and needs to do their job. When people don’t trust their data, organizations have a big problem on their hands and it won’t go away overnight.

The only way to fix a lack of trust is to build trust. Getting employees to buy in to a new way of using data is a process of building trust. Just taking the spreadsheets away won’t work. People are more dedicated to their culture than any strategy.

faster-payments-featured

24 Oct: Birdies, Bogies, and Faster Payments

I was sitting around a table last Sunday having lunch, settling my golf bets with some friends from the day’s round. While we don’t play for much, the betting is secondary to the true prize of bragging rights. Nevertheless, as is custom with our friend group, all bets must be settled right after the round.