Case Study:

Establishing Bank Data Governance for Scale and Regulatory Compliance

We helped a growing regional bank implement data governance policies to increase data maturity and comply with strict industry regulations.

Client’s Challenge

With 43 banking offices spanning North Carolina and Virginia, our client, a growing regional bank, offers a competitive array of business and personal finance services. Upon conducting internal assessment projects, our client faced data governance issues, including:

  • Increased regulatory scrutiny as the bank has grown in recent years
  • Need to assess data environment to prepare for regulators
  • Lack of business executive support for data program (i.e. the business wants data insights without realizing everything that goes into managing it)
  • Data consumption is a “hub-and-spoke” model, where IT owns EDW and business users produce reporting and analysis
  • Need for advanced analytics and AI capabilities

Our Approach

  • Evaluate client’s entire data footprint, including applications, databases, infrastructure and reporting across finance, business intelligence, and IT
  • Conduct interviews with data team to understand key business data drivers and challenges
  • Identify and document key data governance gaps including lack of clear roles and responsibilities, lack of business involvement in data governance, and security concerns
  • Develop prioritized roadmap and data governance program plan supported by business case justification

Skills and Technologies Leveraged

Data Governance, Microsoft Azure, PowerBI, BIC

Industry
Financial Services

IM Services
Advisory

The Results

  • Developed first generation data governance policy to demonstrate commitment to data governance from the regulators
  • Executive understanding of current enterprise data governance maturity, gaps, and data drivers of operational excellence
  • Provided a framework to self-assess data governance maturity and track progress
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