
Across all industries, Robotic Process Automation (RPA) can empower agencies to off-load tedious workloads to increase capacity, reduce risks of manual errors, and improve employee morale. RPA is transformative because it allows businesses to automate their processes and increase efficiency using their existing technology stack. This can extend the lifespan of critical legacy technology and enable organizations to focus on pressing modernization efforts. RPA uses no-code / low-code to create automation, which results in fast, low-cost deployments.
Technologies
- UiPath
- Automation Anywhere
- Microsoft Power Platform
- No-Code / Low-Code Application Platforms

What Is RPA?

Robotic Process Automation is the technology that allows anyone to configure computer software or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just as humans do. They interpret, trigger responses, and communicate with other systems to perform a wide variety of repetitive, logical tasks.
What Can Software Robots Do?
Robots can easily accomplish a number of tasks previously performed by humans, including:

Log in to any application

Connect to system APIs

Move files and folders

Extract content from documents, PDFs, emails, and forms

Read and write to databases

Open emails and attachments

Scrape data from the web

Make calculations
RPA and Digital Transformation
RPA sits on top of existing infrastructure and leverages no-code, allowing business units to automate processes without costly technology transformation or vying for scarce IT resources. Because of this, RPA is a solution that has been gaining traction in various areas in many organizations. In fact, Gartner named it the fastest-growing category of enterprise software. The reason?
“The ability to integrate legacy systems is the key driver for RPA projects. By using this technology, organizations can quickly accelerate their digital transformation initiatives while unlocking the value associated with past technology investments,” explained Fabrizio Biscotti, research vice president at Gartner.

Business Objectives Supported by RPA

Existing Workforce Augmentation
- Supplement human resources by executing manual, repetitive tasks.
- Complement staff with a virtual workforce.

Backlog Reduction
- Enable the rapid designing, testing, and deploying of automation.

Productivity Enhancement
- Automate repetitive, rules-based tasks
- Increase focus on high-value work.

Policy Adherence
- Reduce compliance cost & risk.
- Minimize operational response time.

Accuracy
Refinement
- Make decisions based on set rules.
- Reduce manual errors.

Resiliency Enhancement
- Facilitate integration with existing applications.
- Ramp up quickly.
- Meet demand spikes.